Frequently Asked Questions
Frequently Asked Questions
Quick answers to common questions about custom packaging, printing, and lead times.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 5,000 pieces, but it can vary by product type and customization level. Share your specs and we’ll confirm the MOQ for your project.
Can you print our company logo or custom design?
Yes. We provide custom logo and text printing. Upload your artwork (PDF/AI/PNG/JPG) on the Get a Quote page and our team will review details before production.
How long does production and delivery take?
Typical production time is 7–14 business days after artwork approval. U.S. delivery usually takes an additional 3–5 business days, depending on your location.
Do you provide samples?
Yes. Standard samples are available on request. Custom-printed samples may involve additional costs and setup time.
What packaging types do you offer?
We specialize in Vacuum Bags, Flat Poly Bags, Gusseted Poly Bags, Poly Tubing & Sheeting, and fully custom printed packaging.
Are your materials eco-friendly?
We offer recyclable (LDPE, rPET, Kraft) and compostable options, plus FSC-certified papers and FDA/EU food-contact compliant materials. See our Sustainability page for details.
What payment terms do you offer?
For B2B orders, we typically require 50% upfront and the remaining 50% before shipment. Alternate terms can be discussed based on order size and history.
Do you ship outside the U.S.?
We primarily serve U.S.-based companies. For international projects, contact us to discuss options.